Setting Up Utilities After a Key West Move or Closing
Each utility below is set up directly with the provider, using their own official application — not through our office. The links, requirements, and phone numbers here come straight from each provider’s current instructions.
Fees and requirements are set by the providers and may change. Confirm current details directly with each provider.
Electricity — Keys Energy Services
Last verified: August 20, 2026
How to Set Up Service
- 1.Complete the official Contract for Service.
- 2.Provide a valid photo ID plus a rent receipt, lease, or warranty deed.
- 3.For the deposit, either enroll in the Electronic Debit Program while establishing service to waive the initial residential deposit, or pay the current $125 residential deposit (previous KEYS customers in good standing may qualify for a waiver).
- 4.A $40 service fee is added to the first bill.
Full instructions: Keys Energy Residential Service
Connect / disconnect / transfer: 305-295-1090
Main number: 305-295-1000
Office: 1001 James Street, Key West, FL 33040
Fax: 305-295-1085
Water — Florida Keys Aqueduct Authority (FKAA)
Last verified: August 20, 2026
How to Set Up Service
- 1.Visit the FKAA Establish Service page and complete the online start-service form.
- 2.Have ready: account name, service and mailing addresses, phone number, driver’s-license number, date of birth, email, and a copy of the lease, deed, or HUD-1.
- 3.Select an accepted payment method: credit card, check, Google Pay, or Apple Pay.
- 4.After the account is created, use the MyFKAA portal for registration, billing, and payment management.
If FKAA requires a deposit, confirm the amount or waiver directly with customer service. The official start-service page does not publish a general deposit amount.
Customer service / start or transfer: 305-296-2454 (Mon–Fri, 8am–5pm)
Office: 1100 Kennedy Drive, Key West, FL 33040
Internet, Wi-Fi & TV — Xfinity/Comcast
Last verified: August 20, 2026
How to Set Up Service
- 1.Go to the official Xfinity Key West page.
- 2.Enter the exact service address, confirm availability, and select a plan.
- 3.Choose self-install pickup/delivery or professional installation during checkout.
Existing customers moving service: xfinity.com/moving
Customer support: 1-800-XFINITY (1-800-934-6489)
Online chat: Xfinity Assistant
Local store: Xfinity Store by Comcast, 1010 Kennedy Drive, Suite 101, Key West, FL 33040
Residential Garbage & Recycling
- For homes within the City of Key West, garbage collection is included in the property's annual tax assessment — you generally don't need to open a separate billing account.
- Waste Management provides one garbage cart per household.
- For a missing/replacement cart, missed collection, or a bulk pickup, call Waste Management at 305-296-8297.
Questions About Any of This?
These are all handled directly between you and each provider — but if anything's unclear, reach out and we're happy to help point you in the right direction.